Currently, Free Shipping is only available to customers within the continental United States. Orders over $150 automatically qualify for free shipping, just select that option at checkout. Exclusions apply, select items do not qualify for free shipping.

If you receive an email notifying you that your order has shipped, with the tracking link, that means your order has been processed by our warehouse, boxed, labeled and is now ready for pick-up by the carrier.

From time to time, we have seen a delay in the amount of time from when you receive that email and when the tracking is updated by the carrier. Once we have notified you that your order has shipped, we only have access to the same information that you have via the tracking information. Carriers are still processing a higher than normal amount of packages so delays may happen.

Yes. To thank you for your service, we've partnered with GovX to offer a discount on our store. Click HERE to learn more.

Please note, this discount cannot be combined with other discounts or promotions. Only one code can be used per transaction. Some exclusions apply.

SHIPMENTS TO CANADA: Canada Customs requires Canadian recipients to pay applicable duties and taxes on each shipment entering Canada. These charges may include PST, GST, HST, duties and other taxes of goods (e.g. excise tax). A brokerage fee is also charged to process shipments and present the requisite customs paperwork to Canada Customs on the importer’s behalf. Warstic Sports has paid for only the shipping cost for your order. Please be aware that the carrier will request payment of these charges at the time of delivery. International shipping is not eligible for free shipping. Currently, we do allow shipping on select items to Canada. Please CONTACT US if you have any questions regarding your order. We do not ship anywhere else internationally due to ongoing issues with carriers and shipping delays. We do apologize for any inconvenience this may pose and are actively working to expand our retail partnerships to better serve our fans outside of the US. For our Australian customers, you can find select gear at Red Stitches.

Please visit our Warranty & Returns page for more information on our wood and metal bat warranty policies.

With the newly implemented in-season compression testing rules and regulations, we understand that many have made the investment in at-home testing equipment to monitor their gear. All of our bats are certified and meet the BBCOR standard for compression testing limits at purchase.

We only rely on certified testing results and/or in-game testing performed by an official umpire/game official. If an issue arises in that setting, please CONTACT US.

Yes, and we also offer free design services for promotional bats on orders over 8 bats. Click HERE to get started building your bats.

Points can be redeemed by logging into the reward dashboard, just click the 🛍 in the bottom right corner to launch. From there, you can see your point total and what rewards are available to you at this time.

To redeem, select which reward you would like, redeem 1000 points for Free Shipping or $10 off of your purchase, or redeem 2000-5000 points for $20-$50 off your purchase. You can also redeem points for rewards in the checkout.

Please note, rewards are issued as a discount code. Only one discount code can be used per transaction.

Please contact us to be connected to our Pro Sales Director for more information.

Please contact us with your question and we'll try to answer it ASAP.